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Description - External
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor
monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$74k-96k (estimate)
04/26/2024
08/22/2024
harristeeter.com
CHARLOTTE, NC
15,000 - 50,000
1936
Private
HARRIS TEETER
$1B - $3B
Retail
Harris Teeter operates as a chain of supermarkets.
The job skills required for Asst. Customer Service Manager include Customer Service, Coaching, Coordination, Planning, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be an Asst. Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Asst. Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Asst. Customer Service Manager positions, which can be used as a reference in future career path planning. As an Asst. Customer Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Asst. Customer Service Manager. You can explore the career advancement for an Asst. Customer Service Manager below and select your interested title to get hiring information.